Context

When winding down operations or needing to comply with data retention requirements, you may need to create an archive of your customer data stored in Ondorse. This includes case information, risk scores, KYC data, screening results, and any attachments associated with cases.

Answer

There are two main options available for archiving your customer data from Ondorse:

Option 1: Export data from Ondorse

You can export the data directly from the Ondorse platform. This method allows you to extract the raw data for your records.

Option 2: Download PDF reports for each case (Recommended for comprehensive archives)

This option provides a complete archive including:

• Risk scores

• KYC data

• Screening results

• Case attachments

• All other case information in PDF format